Autotab

Support

Something not working, or a feature you wish existed? Write to us — a real person reads it.

Email islam@eltokhy.uk and we will reply.

Common questions

My OBD adapter connects but shows no data

Turn the ignition on — the car's bus is asleep otherwise, and the adapter will pair happily while returning nothing. If it still finds nothing, forget the adapter in iOS Settings ▸ Bluetooth, unplug it for ten seconds, and scan again. Classic-Bluetooth-only adapters (most cheap clones sold for Android) cannot pair with an iPhone at all; you need a BLE or Wi-Fi model.

An invoice scanned with the wrong numbers

Every field is editable before you save, and correcting one teaches nothing away — the totals are re-checked against the line items when you save. Invoices printed with three decimal places, or with commas as thousands separators, are the usual culprits. If one is consistently misread, send it to us with the numbers it should have produced.

How do I move to a new phone?

If iCloud sync is on, sign in to the same Apple Account on the new phone and the cars appear. If it is off, use Settings ▸ Back up everything, save the file to iCloud Drive, and restore it on the new device.

How do I cancel a subscription?

iOS Settings ▸ your name ▸ Subscriptions ▸ Autotab. Refunds are handled by Apple at reportaproblem.apple.com.

I have a promo code

Settings ▸ Autotab Pro ▸ Redeem a code.